It is everyones responsibility to make an error report on errors found within the premises.
Buildings and Fixed Installations
All errors are normally reported via telephone to the caretakers, 018-471 48 46 or 070-167 90 07, or via email. Always make sure to include room number (4 or 5 digits on top of the door frame) and a clear description of the error.
Example of errors to report:
- Bad ventilation
- Clogged toilets / sewers
- To warm or to cold room
- No media supply (deionized water, pressured air, vacuum, gas)
- Doors and windows that are not closing properly
Urgent errors, for example a broken water pipe or dangerous errors on fixed installed electrics, is reported directly to "Driftcentralen" at Fastighet och Service Region Uppsala via telephone 018-611 50 00.
Errors on eduPrint printers is reported to the University's central helpdesk or via telephone 018-471 44 00. Always include the printers name that starts with EDP and serial number that starts with C. You can find this on the front of the printer.
University IT Services (UIT) are represented at all Uppsala University campus areas. For issues regarding IT-support, error reporting, orders, or general questions regarding IT, please contact them primarily via email, or via telephone at 018-471 44 00.
University IT Services employs a joint case management tool and share questions across our respective groups in order to make sure that you receive assistance as quickly as possible.
Contact information, and information regarding IT support and services, can be found on the Staff Portal.